Shipping / Collection
Shipping Policy
Turnaround times are subject to change without notice so please check before ordering.
Estimated Turnaround time - 2-4 Working Days to Dispatch
Delivery times may take longer than advertised at this time of year due to Royal Mail and our Couriers being busier than usual.
Collection can be arranged, please contact us after ordering to arrange.
Collection is Nw9.
Return & Exchange Policy
Contact me within: 2 days of delivery
Dispatch items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
​
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
​
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-
Custom or personalised orders
-
Perishable products (like food or flowers)
-
Digital downloads
-
Intimate items (for health/hygiene reasons)